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Some Frequently Asked Questions
Simply let our friendly office staff know your on your way to access and we will even try help you load/unload your items if we have a spare minute!
The cost of storage depends on the size of the unit you require. We offer six different unit sizes. If you're unsure about the size you need, our friendly advisors can assist you in choosing the right one.
Yes, you can easily transfer to another size unit if needed. Simply inform our staff, and we'll make the necessary arrangements.
Our price includes storage charges, service fees, rates, lighting, security, and maintenance costs. You only need to provide a padlock for your unit, but if you don't have one, we can provide it for a small charge. There are no extra costs or deposits required when you move in.
Yes, we offer discounts for long-term pre-paid storage. Pay for 12 months
You can access your storage unit between Monday to Friday from 8 am to 5 pm. Weekend access is available by appointment.
Security is our top priority. Our facility is equipped with a Red Care alarm system that connects directly to the police, over 100 CCTV cameras operating 24/7, and a large perimeter fence.
Our team can advise you on the best packing and storing methods, and we provide free boxes to assist you.
You can move in immediately. We recommend calling ahead to reserve your unit to ensure availability. Once reserved, simply complete a storage license agreement form, and you can start storing your items.
Payment for your storage can be made via various methods, including online payments, direct debit or by card.